Back to All

Missing Vehicles on Driver Efficiency Report

Hey guys,

I have a quick question. I've noticed that a driver/vehicle will be randomly missing in my Driver Efficiency Report even though the system has the driver active and the vehicle tracked. Naturally, the report on the data on your UI matches the data I am pulling from the API, so at least that part is consistent.

UPDATE
I found out why they aren't on the report but I am not sure why it's happening. Their "Last Trip" dates vary with some going back as far as two weeks, even though they've been driving that whole time. Why does the "Last Trip" get caught up like that and how do I fix it?

Thanks all!